Clinical Continuity Kit
A 72-hour plan to keep care running when key systems go down.
The problem
Ransomware or a vendor outage can take down the EHR, imaging, lab, or pharmacy at once. Staff do not know which paper process to use or who decides to divert. Hours are lost while care waits.
What you receive
- 72-hour downtime plan by department
- Vendor-outage trigger list (who calls whom)
- Downtime form packet
- One-page board and leadership note
How we work
No EHR logins. No patient charts. No PHI in our files. We interview department leads and IT, and review the downtime procedures you already have. We write the plan.
After the packet
Department leads keep the forms at each unit. Leadership runs one tabletop using the plan. Benefit: when systems drop, staff know the first 72 hours before it happens.
What others lose without this
Hospitals hit without a working downtime plan divert patients, delay care, and lose weeks of revenue. The kit is how you make the first three days a drill, not a scramble.